Appliance Repair by Mid-West Home Comfort in Kansas City, Kansas

The work of Midwest is excellent. The people are very nice, they know or misunderstand what you want and is they are good workers. They aren't expensive. But overall I recommend you calling for any help at all and I'm really impressed with their work.

I really recommend this company it does a very good job and at good price.

When I initially set up my appointment,i gave the guy 2 phone numbers, stating mine would be the primary number to call if needed. So the day and time of the appointment, no-one showed. When I called to enquire, the guy who answered said they tried to call the second number approx. 10 minutes before appointment time, but no-one answered, so they went to another call. When I asked him why they didn't call the primary number given, he said he didn't know. So I asked him why they had called, he got defensive and asked if I called to argue with him. I was completely blown away. I was simply enquiring. I ended the call after that and was seriously disappointed. Lesson learned is to only give 1 number in the future, even when the instructions are so basic. I've never felt more disrespected and disappointed.