Appliance Repair by CW Suter Services in Sioux City, Iowa

We have had several different technicians service our HVAC systems. The results are always the same; very polite, proffesional and efficient. When you call the office, the service staff really make me feel my call and business is important. They're very upbeat, polite. They call to remind me of an appointment and then follow up to make sure that we are satisfied. They're the reason I started to do business in the first place. They, and the technicians, are the reason that they'll keep our business.

Our air conditioner was having issues and we called CW Suter. They were awesome from start to finish. From the original call, to the service tech, sales, and installation, every Suter representative went above and beyond. Their service is well above today's standards for customer service. They were all extremely knowledgeable, professional, and courteous. There was no effort to sell products you didn't need but they were excellent and explaining the pros and cons of different equipment. They went way above and beyond on the installation as well. They ended up having a bunch of different team members pitch in to get the job done despite some unforeseen difficulties that were encountered. They also took the time to correct some preexisting issues to make the system run more efficiently. We couldn't be more satisfied.

Ricardo is very thorough and detailed on maintenance calls. I appreciate all you do!