Appliance Repair by Paul’s Ace Hardware in Grinnell, Iowa

Good store with good prices. Friendly staff have most everything that you need. Occasionally the selection on some items is small but for most General Hardware needs they have just about everything.

My shovel broke. Ace shovel says if it fails take the SHOVEL in and receive a new one. Called and made sure this was ok- guy says yes bring it in. I get there and two employees know nothing they call a third, he asks if I have a receipt. No receipt. Asks if I know when I bought it- this year? He demands to know which month letting me know there is six months we've had this year like I'm dumb. I have no idea. He checks the serial which is the exact same as the new shovel he brings up. He then proceeds to tell me how to use a shovel. At some point I must have gave him a dumb look because at this point I feel belittled and dumb I do know how to use a shovel he stops mid talking and informs me that if I don't listen to him tell me how to use a shovel that I will not be getting a new one. Ok? Grinnell Ace Hardware- your employee was rude. He has no right to decide who does and doesn't know how to use a shovel, was it because I am female? Read the sticker on the shovel. Maybe just ask how do you use this shovel and if it's wrong then says this voids warranty BUT under NO circumstance is it his duty to tell me how to do something unless asked. Calling ACE Corp. customer service about this on Monday.

They had what I needed but weren't very friendly and explained that they "weren"t setup" to take 100 bills. Seriously, how much set up do you need? A conterfit marker is like 2 at Walmart. I wasn't buying a 5 item either. My total was 35. Really, I can' t pay with 100. Just plain silly.