Appliance Repair by Tuscola Home Center in Tuscola, Illinois

Would not recommend servicing your lawn equipment there. Had my mower for a warranty repair for two weeks, I called them to inquire, “work order fell off the mower - What was wrong with it?” They started it while I was still on the phone and told me nothing was wrong, but “We'll check it out and call you tomorrow “. Two weeks later no call, so I called them...”Mechanic's not here, I'll call you back” Waited an hour..no call..drove to their store After a surly “Mechanics not back yet” from the counterman, young man went out, started it, and declared it repaired. Charged 35 for a warranty repair “bad fuel”. Store mgr did offer to refund money. Money not the issue, bad service is.

I enjoy going into a business to get the things I need and not be bombarded by sales associates unless I need them for a question or help otherwise . Some are very helpful others are sometimes no help at all. Sales associate in the paint department was very helpful and knowledgeable. Associates in the machine rental department are very helpful and knowledgeable about the equipment they rent and the requirements to be able to rent and use and they make sure it's ready to be used if not they will do what it takes to get it ready.