Appliance Repair by CPR Cell Phone Repair Mount Vernon in Mt Vernon, Illinois

I don't know how this Business has a 4.8 Star rating. They may be great at fixing a cell phone, but not at servicing their customers. I went in this morning and encountered 2 employees who could not have made it clearer that they had no interest in helping me at all, without actually telling me so. They both were rude, condescending and dismissive towards me and my laptop issues. They grudgingly answered some of my questions. It seemed to me as though I must have interrupted them from a busy day of doing nothing. There were no customers in the shop or phone calls while I was there. They seemingly had decided that they could not and would not assist me before I even walked in the door. I was sent an email by them before I got there, but I did not receive it until I was at their office. So their attitude was poor to begin with. I made my living in sales, and later in sales management. I was extremely successful. It was the high-level of Customer Service I provided, and demanded my employees provide, which was the key to our extraordinary success. If these two guys worked for me, these two guys wouldn't be working for me anymore. Caveat Emptor!

Jared was a great help! I went in looking for a glass screen protector that Verizon didn't have in stock. Not only did CPR have the protector I needed, but Jared installed it for me too! He did a great job!

Found their site through internet. Had on old nexus 6p battery lasted a half day at best now with the phone optimized it last 12 hours. Wife had a iPhone with a weak battery we decided to change it as well in less than one hour her phone had a new battery and we are both very happy with their service.