Appliance Repair by Vac World in Galesburg, Illinois

I called to question if they worked on my type of vacum. They did not. The person on the phone was both pleasant, and informative. I appreciated the candor. I would do business here

Only place to buy a sweeper in Galesburg. Great staff

Rude rude rude! Before I could even get the words "Hi, How are you?" out of my mouth I was told in a very demeaning and rude manner that they do not work on my type of vacuum. I can understand that their business specializes in a certain type of vacuum. That's fine. I started to ask general questions about vacuum cleaners, in general, not about mine specifically, to see if they had any pointers or knowledge to share, and I was again met with a horrible attitude and tone. The interaction ruined my day and was very unsettling. A little kindness goes a long way. They could have used my broken vacuum as an opportunity to sell me one of their vacuums. That's how sales and customer service works. Instead, they did their best to run me out of the store. Wow.