Appliance Repair by Centralia Sewer Septic & Drain in Centralia, Illinois

We called 3 Plumbers to come look at our basement. All of them told us that we have to dig outside to replace our sewer pipe that. One plumber already started digging outside but still couldn't figure out what was wrong. One day, we called Ed. He went to our house the very next day unlike all the other plumbers that we had, they were not answering our everyday calls or not sven returning our voicemails. Ed is very professional. He didn't give up on our pipe until the clog was gone. Turned out we didn't really need to dig outside the house. The first plumbers who digged outside didn't even know what they were doing cause we found out that they digged in the wrong spot. So they just made a mess on our backyard. Ed is very reliable and very easy to work with. Will go to him for future plumbing issues and will highly recommend him to everyone!

He came out once went straight for the sewer drain in the basement. After I told him I wanted the toilet checked cause I thought one of the kids had flushed something in it. He acted like he didn't even want to check it. Then he only ran the snake far enough to scratch the whole darn bottom of my toilet up. So he didn't really check it and should owe me a new toilet. He ran water in my washer over and over again , then spin at least 20 times or more. Tried to use my washer after that. It wouldn't spin my clothes out. Then decided to try him one more time... he talked of using a camera this time. So he gets here goes right for the sewer cap, and again uses the machine to try and clear it, has another guy with him. Other guy goes out digs up my back yard , doesn't find the pipes. Mean while guy in the basement burns up his machine, has my house smelling like smoke.. never did snake the toilet properly and never used a camera. Said he would be back next day . Never called or came back. Weeks went by, never called or showed up. Didn't ask for his money, cause he didn't finish the job..... then finally after weeks on a Saturday at 830 at night he calls... I missed it. Didnt leave a message .... now a couple more weeks pass.... and nothing... I seriously don't think he knows what is wrong here, so it's not going to ever be fixed, at least not by him . Sherry Burrichter

Prompt and Professional service. I have had to call them twice and both times they arrived within an hour.

We called 3 Plumbers to come look at our basement. All of them told us that we have to dig outside to replace our sewer pipe that. One plumber already started digging outside but still couldn't figure out what was wrong. One day, we called Ed. He went to our house the very next day unlike all the other plumbers that we had, they were not answering our everyday calls or not sven returning our voicemails. Ed is very professional. He didn't give up on our pipe until the clog was gone. Turned out we didn't really need to dig outside the house. The first plumbers who digged outside didn't even know what they were doing cause we found out that they digged in the wrong spot. So they just made a mess on our backyard. Ed is very reliable and very easy to work with. Will go to him for future plumbing issues and will highly recommend him to everyone!

He came out once went straight for the sewer drain in the basement. After I told him I wanted the toilet checked cause I thought one of the kids had flushed something in it. He acted like he didn't even want to check it. Then he only ran the snake far enough to scratch the whole darn bottom of my toilet up. So he didn't really check it and should owe me a new toilet. He ran water in my washer over and over again , then spin at least 20 times or more. Tried to use my washer after that. It wouldn't spin my clothes out. Then decided to try him one more time... he talked of using a camera this time. So he gets here goes right for the sewer cap, and again uses the machine to try and clear it, has another guy with him. Other guy goes out digs up my back yard , doesn't find the pipes. Mean while guy in the basement burns up his machine, has my house smelling like smoke.. never did snake the toilet properly and never used a camera. Said he would be back next day . Never called or came back. Weeks went by, never called or showed up. Didn't ask for his money, cause he didn't finish the job..... then finally after weeks on a Saturday at 830 at night he calls... I missed it. Didnt leave a message .... now a couple more weeks pass.... and nothing... I seriously don't think he knows what is wrong here, so it's not going to ever be fixed, at least not by him . Sherry Burrichter

Prompt and Professional service. I have had to call them twice and both times they arrived within an hour.