Appliance Repair by La-Z-Boy Furniture Galleries in Bloomington, Illinois

Great place to purchase a recliner. Our sales person was Kat and she was so helpful and easy to work with. No pressure to purchase. She asked what we were looking for and took us to that area. Kat checked the inventory and found our chair at their Springfield warehouse. The chair is for my 105 year old ailing mother. She has edema and we needed to get her legs up so they'd stop leaking. Kat and the store owner made arrangements to get the chair to us within a couple of days. My mom loves the comfortable chair and since she can keep her legs elevated the water has gone down. I definitely recommend purchasing from Laz Boy. Mom's chair was 50 off. Great service, and good prices in a nice new store. I'd like to give a special Thank You' to the owner for his kindness and compassion in our time of need.

Product quality in out opinion has gone down hill in the last 25 years.. Our 25 year old furniture looks better than the new stuff around a year old.. Customer service was no help! Yea I have pets, yes, I have kids, but the other furniture survived them when they were toddlers through High School.. This furniture cant handle adults using it.