Appliance Repair by Cyber World Electronics in Norcross, Georgia

Service technician came for a washer unit. Was EXTREMELY rude. I have never been talked over like that in my life, or treated so rudely in MY OWN HOUSE. Technician said we are using our washer wrong, and that we are only supposed to wash on the lowest setting possible and everything will be fine. That is not what I paid 700 for a brand new washer for--I wash on the normal preset setting set by Samsung. He got so mad that we tried to show him the abnormal sounds it was making, he said everything is our own fault and stormed out of the house without saying bye or anything.

Customer NO service. Run around and delays about warranty repair. Sent them 3 different receipts via email over 3 days and none were accepted by them as proof of purchase. All requested criteria was listed on all 3. Stopped returning emails and phone messages because no way to speak directly to a live person. Called back to the warranty company and requested new repair service. Able to schedule with one phone call. DON'T USE!!!

They came out to fix our refrigerator, said there was nothing wrong. Few days later there was an error code. The man charged us 100 dollars to fix nothing. Week later we followed up, and now we were not "in the area", very unprofessional. Terrible company.