Appliance Repair by Thompson Electric Co in Moultrie, Georgia

Thompson Electric is a wonderful, family owned company. They are trustworthy, competent, and friendly. Not only do they stand behind their work, but they will go above and beyond to make sure you are satisfied. We have used them multiple times and plan to use them indefinitely.

We were thrilled with the level of service that we received from Thompson Electric. The guys really bent over backwards to get our new HVAC installed fast during the hot summer. They were very professional, gave us a great price, fully inspected their work, and really over delivered on every promise they made to us. I highly recommend this company.

I question his knowledge despite how nice he seemed in person. He filled my ac 2/3 full of freon suspecting a leak but didn't diagnose anything and sent me a bill for 7 lbs of freon that completely leaked out just hours later. I had a second company come out the next day and they found the leak after being at my house for literally 5 minutes and showed me how they easily unscrewed just a few screws to expose the obvious leak that I could hear from inside the house. It was completely fixed in only one hour for double what I was charged to have freon leak into my yard by Thompson electric and have my ac left broken and told I would be charged triple what I ended up paying with another company. I will not be using them again. There was never a need to put 7 lbs of freon in my unit before the leak was found! If you look at the picture of the repair, you can see how easy it was to access the leak and diagnose the issue! I was shocked when the second company found the issue so fast and warrantied my unit. Thompson wouldn't budge on the bill and customer service was extremely poor. The lady on the phone was rude. We tried to negotiate the bill but they wouldn't budge.