Emperial Service Inc Ratings
About Emperial Service Inc
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Emperial Service Inc Working Hours & Phone & Addresses
 | Address: | 1415 Hwy 85 N, Suite 310-436, Fayetteville, GA 30214, United States |
| Phone: | 14045373721 | |
| Website: | There is no Website | |
| Working Hours: | Sunday: Closed Monday: 8AM-5PM Tuesday: 8AM-5PM Wednesday: 8AM-5PM Thursday: 8AM-5PM Friday: 8AM-5PM Saturday: Closed |
| Latest Testimonials | |
| Derrick Loyde | They came out through my home Warranty company to replace air handler for air unit. After they replaced it, unit still not working properly. Home Warranty company called them back and they refuse to come out and Warranty their work. So now I'm stuck finding another company to come behind them and fix what they did. I would not recommend them to anyone, the company is suspect and does not back their own work. |
| Ronda Webb | Showed for scheduled appointment. Technician was in home less than two minutes, just long enough to take 3 pictures. He told me he knew just what the problem was and needed to order the part. Two weeks and still haven't heard from them. I called and was told the tech couldn't work in the environment dirty home, pet smells and cigarette smell. That should not be a problem because techs have to work in worse conditions or maybe send another tech! So, no communication and no parts ordered. I would give zero stars if I could but that's not an option. Home Depot has been notified and is investigating further. |
| Theresa Graciale | If I could give zero stars I would. Our AC went out on a Saturday, made a claim with our warranty company who assigned Emperial. Since they are closed on weekends I was patient to wait till Monday. Called them was told that the order was received and scheduling would be reaching out. Monday afternoon I was able to schedule our appointment for 10-1 tuesday. Fine. Took the day off work to be home for the appointment. In the middle of our appointment window they called to cancel/reschedule for the next day. Their excuse was that one tech was overbooked and the 2nd was in Savannah. Why even schedule an appointment then of you knew you didn't have enough techs on duty. This week outside temps have been in the high 90s and my house has been in the mid 80s and will not cool down no matter how many fans I have going and doing everything I can to keep it cool. Do not use this company if you're assigned them call your warranty company and request someone else. |