Appliance Repair by Yensu Appliances Repair & D.V.C. Dryers vent clean in Tampa, Florida

I had a good experience here personally. It does look a little sketchy on the outside, but I didn't have a big problem with it. We bought a set of old washer and dryer and the whole experience was nice and easy. They even gave us a little discount. They delivered the machines and set everything up for us. We did have a little problem with the dryer a week later and they came to fix it right away. Very happy with the customer service.

Went in store and requested someone come look at my dryer. I explained my dryer is not spinning, when I turn it manually it spins. Ok tech come out service fee NP, if you get it fixed we will deduct the service feeNP, Tech says ok simple fix you need this part, easy no problem. Ok present day Tech come exchange part that he said I needed then boom, No you need a new motor, Which currently the manufacturer has discontinued. Actually wanted me to pay for something that he did not fix. My dryer is doing the same exact thing it was doing before your part or service fee. A waste of money.... Bad business

Horrendous service and product. I had the appliances delivered. It took at total of 6 service calls 3 of which were no call no shows just to re-install the refrigerator door that was taken off to get the refrigerator through the doorway. They never pick up the phone, you have to call back 3 consecutive times just to get an answer during business hours. Today, my tenants called me to let me know the refrigerator was broken and their 200 in groceries were spoiled. As is usual, I called Yensu but they shut off their phones at 5pm and the voicemail is ALWAYS Full. The oven I ordered has a faulty display that they were unable to repair. I am tired of calling, scheduling services and haggling with this company. I am demanding a full refund.