Appliance Repair by A+ Action Appliance Service and Sales in Port Charlotte, Florida

Myself and a client came in to purchase a washer/dryer set last week. Picking out one we decided to get it this week. Assisting my client with calling to verify payment before delivery, I was told to bring payment by the end of day or early in,the morning to catch tomorrow's delivery. I asked was cash or check okay. I was told either. When I arrived to drop payment, the lady at the front was nice. She couldn't assist me so she got Skip. I'm not sure if it was because it was the end of the day or a bad day but he was very rude and disrespectful. I understand the laws for using checks but his approach and deliverance was very direspectful, displaying poor customer service. He then got on the phone in the midst of our conversation. The lady was attempting to help but I told,her that it was fine. I would not allow my individuals to spend their money somewhere who lacks professionalism and exhibits poor customer service skills. I was referred to this place by someone who did the exact thing as I did. Her experience was different but I will never return.

I called Action Appliance because they could come out on Saturday to look at my Maytag washing machine. The guy came out within an hour and diagnosed the problem. They ordered the parts and had it fixed by Thursday. The repair guy, Jessie, was very polite and professional. Every person I spoke with on the phone was courteous. The price was reasonable and my washing machine works great. I would recommend Action Appliance and would use their company again.

The owner Skip was extremely helpful. Instead of going for the sale he assisted me in diagnosing and fixing the problem. Awesome customer service. I would recommend this company if you ever need assistance with your appliances.