Appliance Repair by Sears Appliance Repair in Naples, Florida

Absolutely the worst company for service, at least their service person they sent to my home! Worst experience. The individual was mean, unwilling to diagnose the problem and left without doing anything! Don't waste your money with Sears. They are slowly surely going out of business! They use third rate service people who know nothing about serving AC units they are trained so the company gets minimal out of pocket expense! Stay away from Sear Service! I'd give no stars if I could /// undate, 3 visits 10 phone calls still not fixed or replaced! Stay away from Sears warranty! Big joke. Money goes to them nothing in return. There's a reason they have closed so many stores ! Bad policy bad management no service. I will give updates! After 4 visits and 12 phone calls thing “may be “ starting to get done!

David H. was the repairman who took the time to find the glass that was stuck preventing drainage. He used the vacuum to clear any other pieces and then put everything back and cleaned up. I really appreciate the time he took. He did an excellent job.