Appliance Repair by Derycool Air Conditioning in Lantana, Florida

Thank you Dery Cool! Lesly is very personable and knowlegeable. We had a clogged drain and he knew exactly what to do! He also gave us recommendations on what we need to do to maintain a healthy air conditioner unit! I recommend him 10 out of 10 times.

DO NOT let this guy in your house and DO NOT let him touch your equipment! We called him because he had originally installed a new unit 5 years before when we were out of town and a neighbor had handled new A/C installation for us with Derycool and our unit was not cooling today. He came out and futzed around with the outside unit for less than an hour, charged us almost 290 bucks, then announced he was done. He then proceeded to give us a big lecture about his religious and political beliefs and implied that that if we weren't in sync with his beliefs then there must be something wrong with us. This went on for 20 minutes before I ushered him out the door but not before pointing out that the house was NOT cooling down. He told us to give it several hours and it would be fine. A few hours later as the temperature continued to rise, we called him back to the house. He came in very angry, cursing us, accusing us of having done something wrong, when it was HIS failure to have corrected the service problem that was the issue. He loudly called us names, criticized us, got aggressive and confrontational, did something to the outside unit and left the house, all the time acting irrationally and yelling at us. I asked him repeatedly why he was yelling and he kept demanding that I shut my mouth and screaming at me. This man is unbalanced. You will regret any interactions with him.

If I could give more stars, I would. The owner of this company is who I deal with and have dealt with him since putting my air handler in around 2012. Last night my outside unit stopped working and called him at opening time today. He not only was at my house an hour after the call but fixed the problem in less than an hour after with a new condenser and some coolant. Professional, knowledgeable and personable. He is the only "go to" HAVAC guy I will use and recommend!