Sears Appliance Repair Ratings
About Sears Appliance Repair
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Sears Appliance Repair Working Hours & Phone & Addresses
 | Address: | 3200 N Roosevelt Blvd, Key West, FL 33040, United States |
| Phone: | 13055704057 | |
| Website: | searshomeservices.com/locations/appliance-repair/fl-key-west/3200-n-roosevelt-blvd | |
| Working Hours: | Sunday: 9AM-10PM Monday: 9AM-10PM Tuesday: 9AM-10PM Wednesday: 9AM-10PM Thursday: 9AM-10PM Friday: 9AM-10PM Saturday: 9AM-10PM |
| Latest Testimonials | |
| Lee Perpall | Sears contracted the service call to an outside contractor. The service provided by Certified Appliance was great. The Sears personal setting up the service were very customer orientated |
| MICHELLE MAXWELL | First and foremost, this review does not involve the local contractor I dealt with during this repair. The Certified Appliance people were excellent, professional and timely. With that stated, I have purchased every single appliance for both my homes exclusively at Sears. Each and every one of those appliances have an extended Sears warranty on them. This was the first time i have ever had to use the warranty services. It will also be the last time. It took THREE WEEKS for my refrigerator to be fixed. I totaled my calls to your service center. I was on the phone with your customer service center including horrible wait times, repeated calls, incompetent service providers and rude, unprofessional, untrained operators for a grand total of 9.37 hours. None- i repeat- not one single issue i called about was ever resolved to any degree of satisfaction. Ever. Not one. I urge you to listen to the calls. They are an excellent example on how to lose a customer for life. I purchased my appliances from Sears because of the value and the service promised under those agreements. Any and all "value" i received from purchasing from your store was clearly eradicated by the service agreement but i didn't care because repair of the appliance was more important to me than saving money. Clearly, I now know firsthand that the service agreement is not worth the paper it is printed on. I have canceled my Sears Credit card and not only will I never return to the store but i will make sure every single person I know never makes the same mistake. Disgusting. |
| Jessica Clark | This is the worst experience in repair I have ever had. No return phone calls, imaginary visits, hours and hours of transfers and being on hold and still not repaired- going on week 3 with no ice. New part installed and still not working. I think it is time for a new fridge. Even got extended warranty |