Appliance Repair by Sears Appliance Repair in Kenneth City, Florida

After misdiagnosis on my dishwasher TWICE, Sears sent a qualified dishwasher expert to assess the problem. He zeroed in on the exact problem, ordered the parts and set us up for the repair. The only thing that was a bit annoying was how long it took for the parts to arrive. After hand washing dishes for 6 weeks, I was ready to get the machine fixed! Repair day came and Bill arrived on time! Pleasant and knowledgeable, he got the repair done, cleaned up and was on his way in record time! I've always used Sear for appliances and repair, 45+ years in fact! Sears has always well, most of the time provided excellent service and quality appliances. Please don't go away Sears! Many of us rely on and appreciate you!

Service man himself pleasant. Computer call said on the way. Hour later shows up says computer notice guesses his progress. Came in with drill and heat sensor to check refrigerator that was only 8 yrs old. Kenmore Elite. Without any other diagnostic says compressor bad. Wanted 800.00 plus tax etc . Warranty only 90 days parts and labor. Said if I committed and bought One year warranty at 50.00 month he could reduce to 400 for repair plus tax etc. This is 2nd time I tried Sears. Last time stove. Turned down repair both times for excessive cost with no diagnostic. There will not be a third visit from this company. If he even pretended to give it a serious look I might have been fooled. Never again.