Appliance Repair by County Appliance Service in Wilmington, Delaware

Dryer was spinning, but there was no heat. Referred to County Appliance by my sister. I had an excellent experience. Got a text AND a phone call when the technician Isaac was in route. He was professional, courteous, and thorough as he explained the nature of the repair. Diagnosed the problem very quickly, and replaced the faulty part in no time. He also offered advice/tips on how to make things run more efficient, and how to clean/maintain the appliance in the future. Will definitely refer and use again if need be. Very happy with the entire experience.

Responded quickly, diagnosed the issue quickly, fixed it quickly and was reasonably priced. Very friendly and personable'

Wonderful family owned and operated local business. My mom used them for years and recommended them to my husband and I. Isaac was courteous, knowledgeable and very experienced with repairing and maintaining home appliances. Scheduling was a breeze, they even called and offered a sooner appointment due to a cancellation. Isaac took the time to offer advice over the phone regarding our refrigerator and possible troubleshooting prior to the appointment, which he did not have to do, and that set the tone for a great customer service experience. He arrived promptly despite it snowing heavily that day. He was very clean and respected our house. He was friendly and family oriented. Normally my 3 year old daughter is shy around strangers but she really liked Isaac, in fact she said she loved the repairman, lol. Unfortunately our fridge was beyond repair and we appreciated the honest, straightforward manner in which Isaac explained that to us. He also looked at our wall oven which is original to the house from 1968. He knew alot about that appliance despite the company going out of business years ago. It had been having trouble staying lit while baking and he made some adjustments and it is now working better than when we moved in. He also offered to give us a newer wall oven that he has at the shop, at no charge, stating he would just be happy if it could be put to good use. Service charge was completely worth the 89.00. I would highly recommend this fantastic, honest local company and we will definitely use them again.