Appliance Repair by Water Heater Medic in Vernon, Connecticut

Water heater broke late on a Thursday. Having big party at the house on Saturday. Left an after hours message expecting a call the next day but Mark responded to my message Thursday night and by Friday afternoon had the water heater replaced at a very competitive price. Quality job, clean, thorough.

Mark from Water Heater Medic did an outstanding job. From the first phone call to determine the price to setting up my appointment to the actual installation, everything was terrific. After determining that my water heater replacement/installation in the basement would not be a complicated one e.g., no stairs, no tight spaces, he gave me a bit of a discount. The final price he quoted me was lower than everyone else. I would say much lower because I don't want to give the impression that his price was suspiciously cheap in exchange for shoddy work. His work was in fact excellent and an outstanding value. Setting the appointment was quick and painless. Mark worked around my busy schedule, which I very much appreciated. During the installation, Mark kept me informed of what he was doing. The whole process only took about an hour and he left my home just as clean as it was before he arrived. I will use Water Heater Medic for all of my future water heater needs and would definitely recommend them.

Mark the owner was on time and very professional. Mark and his partner were quick and kept the area nice and clean upon completion. After installation Mark went over my new gas water heater with me. He showed me how it works, what the buttons are used for, what the codes represent if it flashes any and if I need to service it I can call them directly. Mark even showed me where my main water valve was and showed me how to turn it off in the event of a pipe bursting. My water heater is great quality A.O. Smith Commercial Use. I'm very happy with the service and my purchase. I also appreciated that the company takes a portion of the proceeds and donates it to my choice of charity. That was a very nice touch. I would highly recommend this company and want to thank Mark!