Dick Cooper TV & Appliance Ratings
About Dick Cooper TV & Appliance
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Dick Cooper TV & Appliance Working Hours & Phone & Addresses
Address: | 374 Church St, Torrington, CT 06790, United States | |
Phone: | 18604824437 | |
Website: | dickcoopertvandappliance.com/ | |
Working Hours: | Sunday: Closed Monday: 8:30AM-5:30PM Tuesday: 8:30AM-5:30PM Wednesday: 8:30AM-5:30PM Thursday: 8:30AM-7PM Friday: 8:30AM-5:30PM Saturday: 9AM-3PM |
Latest Testimonials | |
Daniel Skelly | Don't waste your time or your money. Their markup is anywhere between 40 for a dryer heating element to 400 for a thermal fuse compared to Amazon. I'm all for supporting local businesses, which is the only reason why I ever came here to start with. But it's hard to care about local businesses when they don't care about you. They're absolutely crooked. |
Connecticut Brick Federal | ABSOLUTELY TERRIBLE CUSTOMER SERVICE. I purchased a GE Profile used range for 599. Right after it was delivered I noticed that, not only was the ceramic cooktop filthy, but the oven was missing a rack. When I contacted them about the missing rack not even mentioning how I had to clean the cooktop with a razor blade for 30 minutes I was told to come in with the existing rack to see if their service guy could find one that fit my range. I did and, while I waited, he rummaged around in the basement. I was given one to try but it was too big. I then looked online and found a replacement rack for 45 plus shipping. I sent Rich the link at which point he said he had no intention of buying the rack for me. To make matters worse, two weeks after the range was delivered, I noticed on my invoice that I had been charged 149 for delivery, rather than the 100 I was originally quoted. When this was pointed out to Rich in an email, he totally ignored me. In the end, I bought a 15-year old range for 801 599 + 149 delivery + 54 replacement oven rack. And spent time cleaning a stove I had just bought, driving 50 miles round trip to go back for the oven rack that didn't fit, searching online for the right part and writing a number of emails to try to straighten things out. If you are looking for used appliances, STAY AWAY. You would be better off buying something for 150 on Craig's List. The customer service would be the same and you'd save a lot of money and aggravation. |
Robin Denny | Great products, great service! |