Appliance Repair by Thurston Energy, Inc in Naugatuck, Connecticut

I was locked into a rate with thurstons for a year, 2017-2018 during that time they delivered oil once in November and once in March. I got an oil delivery September 26 at a rate over 3 dollars a gallon. I called and spoke with Tony and he told me I was pretty much out of luck because I didn't call to cancel my auto delivery. The shady thing was my contract for the rate of 2.68 had expired just a few days before. They claim the timing was a “coincidence” and after speaking with Susan she refunded the difference because she tried to make things right. I sent tony an email at his request terminating my auto delivery. Fast forward to January 2019 they deliver a full tank of oil at my previous locked in rate unannounced and uninvited. I called and spoke with tony again and confirmed his email address and told him the date I sent the email canceling my auto delivery he said he had no idea what happened. I asked him if they planned to also take the money out of my bank account automatically given they had no permissions whatsoever to even deliver oil to me and he claimed they would've never done that. He could offer me the rate I was supposed to get from my new company that was due to deliver that day I had to cancel at 2.28 a gallon. I told him I'd think it over. He told me he didn't know what else I wanted him to do because he'd gone above and beyond for me already?? Offering me 70 cents off a gallon. First of all by every day math they only gave me 40 cents of a gallon AND Given I didn't ask them to deliver oil to me, I didn't want their oil, and I never planned to use them again they also had no authorization from me to deliver oil I don't believe they were owed a dime. I then spoke to Susan and explained to her how I felt and she said she understood but I was going to use the oil anyway and to stop repeating myself that I never asked them to deliver oil since I was going to use it anyway. I told her I'd pay her for the oil I wwanted to be delivered to my house from the other company that I had to cancel because they filled my tank unprompted!! and she still wanted me to pay for the extra gallons. I told her it wasn't in my budget and I would pay them what I planned to pay my oil company. She also told me all the oil companies work together so it isn't a big deal that they delivered it. To me it is given I just had to pay them for something I didn't ask for and that is written in email from me to tony that I didn't want anymore. Bunch of shady individuals here and thinking of bringing this to a lawyer. Beware.

My grandfather worked for Thurston in the 60s and until his death in 1977. I've always heard good things about them up until I seen the reviews, they have always been expensive and always good at what they do however keep in mind you get what you pay for!