Appliance Repair by The Home Depot in Fairfield, Connecticut

I needed to purchase an urgent item. It was not in the right shelf location and it took a long time to find someone to assist me. BUT once I connected, it was like I was the most important customer in the store. The service was incredibly helpful, proactive and friendly. Three different store people helped me and two stayed even after their normal work hours ended. Great service but home depot needs a better system to help customers find things without the need for heroic attention.

On line ordering with in the store pickup works best if you know exactly what you want. I wanted light bulbs and although they pulled the product I ordered when I arrived at the store I had brought along a burnt out bulb to make sure I was buying the same thing. I discovered that while it was the correct size and wattage it was not the same product.. I was able to find the exact model on the shelf and return the prepaid product without any problem.

Exceptional store. I work with roofing contractors who shop here exclusively to get the job done right the first time. Never a bad experience here!