Appliance Repair by AJ Appliance & Refrigeration Repair in Redwood City, California

My 2001 KitchenAid Superba stopped cooling while i was out of town - YUK! Called another service company. They were there 1st thing in the morning and told me my main control board was out and would be 700 for the part and 425 for the labor and they could have it done in a week. The price seemed high for a circuit board and the labor charge surprised me given how fast the technician accessed and pulled out the bad part. When I questioned his price, he said the part was out of production and it would cost more to hunt one down. I googled the part found out that indeed it wasn't in production, but that it could easily be serviced by a circuit board company for only 150. Add a reasonable labor charge to that and I came up with about a 400 service estimate - it didn't jive. Besides the fact that I didn't have 1200 to fix my fridge, I felt like I was being taken advantage of, so I called another company - they called me back 2 days later saying they couldn't get the part at all. I called AJ's and Jaimie answered the phone, had the part I described on his truck that had already been refurbished, would be there that afternoon to swap his for mine and would send mine in for refurbishing. 420 and my fridge is up and running again - he even took a few extra minutes to clean my furnace filter, because I didn't know how. Thank you universe for connecting me with AJs and brilliant that he thinks to do this for common parts!