Appliance Repair by I V Appliance Services in El Centro, California

Horrible, they made me wait for 3 weeks for parts that they had ordered. When I called them they said that the parts were supposed to get there the following day. I asked how much they had ended up being and when they came back to the phone, I was informed that they made a mistake and had not ordered my parts. They offered me the parts manufacturers number so I could order them myself. Horrible company. Will not use them again.

Worst business ever! When a business schedules an appointment with you and denies making the appointment with you the day of the appointment, is absolutely horrible! They denied ever speaking to me even though I had their call logged on my phone. Very apologetic, but still didn't fix his mistake. Businesses like this are absolutely worthless to me. I'm going to use Sears from now on.

first experience was horrible. New appliance under warranty breaks, so I am reffered to IV Appliance to get it fixed and first off they don't have an appointment for about 3 weeks. Then a guy shows up who is super unprofessional and quickly looks at my appliance and takes super messy unorganized notes on a piece of paper which he obviously lost because a month later I find out that the parts where never ordered. So of course at this point I am super unhappy and contact the manufacturer, I explain the problem and they insure me that they will contact IV appliance and resolve the issue. Turns out the parts where never ordered but somehow they "magically" find some and arrive at my home at this point roughly two months later with "parts". I was out of town at the time and my wife took the man at his word that the appliance was fixed. When I get home I see that it is not only still broken, but an old broken part is simply hidden with a new part over the top of it. Please please please ask for a different provider when dealing with warranty issues.