Appliance Repair by North Air in Burbank, California

Just today I had the pleasure of making Vigan's acquaintance, as I called in asking for some help troubleshooting my A/C heating unit in my studio. He was super knowledgeable and very patient with me as we tried to figure out what could be the problem. Eventually we figured out that it was nothing more that user error and that I had set the unit to operate in the wrong mode. Ultimately, he spent a good amount of his time trying to help me, and when we figured out it was something so trivial, he laughed and had a wonderful sense of humor about it. I tried to insist that I pay him for his time and he just refused. Great guy.

My air conditioner was leaking. I called North Air and Vigen showed up within a half hour to fix it. I just moved to Burbank so this was my first time using North Air. You never know what you're going to get but the reviews I saw on Yelp and Google were accurate. Vigen is a very friendly, straightforward guy who tries to find solutions that are both efficient and cost-effective. He also replaced my air intake vent which was a pain to open and change the filter with a new easy-to-open vent with a hinge - see attached photo marks on ceiling made by me, not him!. From my experience, North Air gets the job done well.

I recently purchased a Trane central AC from North Air. I found Vigen to be prompt, courteous, willing to listen to my needs and concerns, and willing to explain the whole process of installing the new AC. On the day of installation he arrived on time to the minute. He brought all of the materials he needed, and completed the job quickly and efficiently. I will definitely call him when it is time to replace my furnace in a few years.