Appliance Repair by Plaza Appliance Inc in Yuma, Arizona

Very friendly and reasonably priced. Very competitive to the "big box" stores. I was there less than 15 minutes and purchased the refrigerator I wanted. They even delivered on the same day for free and took away the old refrigerator. Wow I am very impressed with their service and prices.

This place is absolute garbage. My family purchased all new appliances from this company. The fridge is about 2 years old which my parents purchased a warranty for but unfortunately as soon as the fridge was a little over two years old it broke down. We called here so they could fix it and it's been nothing short of a hassle with these people. We had someone come and “fix” the fridge, which he only glanced at it and put a sensor back in it's place and my parents were charged 150. Which is an insane amount but not only that, the fridge continued to not work. We called back again and they told us they would be here around a time frame of 9-12. Perfect. It started to approach noon and no one yet. I was home due to my parents being at work. Well I called to see where they were, and they said they would not be showing up due to my parents no picking up a phone call in the morning. IF YOUR CUSTOMERS AGREED TO A TIME FRAME THEN YES THEY WILL BE THERE. THEY CLEARLY WANT IT FIXED AFTER HAVING FOOD SPOIL. This place clearly has incompetent staff. If I could give this place a 0 stars I would, the lack of customer service lacks as well.

The Gentleman who helped me out was so nice and pleasant when checking out washer in his store. Got delivery same day I bought it. When my dryer stops working that will be the first place I head.