Appliance Repair by Appliance Repair Parts in Tucson, Arizona

A couple of years ago, I went in and purchased a reconditioned Maytag washer, it was delivered on time and worked well - but one day it went out. We called the store and Allen went out and found that it was our breaker. He repaired the breaker at no cost. At that time he saw that we had an antique stove and I knew that Allen had a talent for restoring antiques I remember seeing those beautiful antique stoves in his window He replaced our antique stove with a loaner gas stove and took about a year and 4 months to completely refurbish our antique gas stove. I wish it would have been faster, but I know that refurbishing antique items take time. He delivered it over and it looks great, and is in great working order. I appreciate their service, and we definitely use them again.

There should be a 0 star rating for this outfit. They will scam you and then charge you for every detail. My advice - stay away! Do not do business with these completely dishonest people. There are good reasons why they have a preponderance of 1 star reviews and their overall rating is less than 3 stars. Save yourself a lot of stress and do business elsewhere.

I took a Friedrich window air conditioner to them that was shutting off and leaving a "Code 34" to be diagnosed. After a little over 2 months and not hearing anything I called them to see what the status was. They hadn't even looked at it yet but will get right on it. After complaining about the lack of communication I was told " in all fairness to us this is also the first time I had called in". I thought I was the customer! Anyhow 2 days later I got a call that they had diagnosed it and that they needed to order the part and it was going to cost an additional 145 on top of the 40 that I gave them when I dropped it off. I said to go ahead and do it. About a week later called again to check on status and was told that they expected me to come in and pay the additional amount which I don't recall being told that before. Anyhow, they had "ordered" the part, which I still don't know what it was or that there even was such a "part". At that point I was told that it was repaired and I could pick it up but it would be the additional 145 and could you please pay cash which unfortunately I did. After plugging it in and letting run for about an hour it shut down and showed a "Code 34" on led display. So of course I called the next day to complain. I was told that he didn't know what the code was which they were told when I dropped it off but he failed to write it down on work order along with the word "Code" which he did write down. They could have called me to find out what the code was or maybe just run it for a while till it shut down and then they could read the code themselves. I know, a novel idea, huh? I was then told that if I wanted to bring it back that I could. Instead I got on this thing called the "internet" and looked about possible causes for a "Code 34" and eventually determined the rear coils were dirty. I took it apart, cleaned them out, put back together an what do you know it works GREAT! After which I called their shop to explain what I had found and give them the opportunity to give me back some of the 185 I had given them to NOT repair it. Of course the boss was busy and I had to leave a message to which I'm still waiting for a return call which I'm sure wasn't coming but might if they see this review!