Appliance Repair by Page Lumber in Page, Arizona

Small town city with a large supply of diversity in building materials good job Page lumber. You're a nice step up from the typical Ace hardware with high priced substandard materials. Well done.

1st couple visits was confusing no help, no smiles, no eye contact 2nd visit I bought some building supplies and ordered it for delivery. AL the delivery guy was great. Although I didn't get a call 15 min prior as they said they would. Just to let me know they're on their way .... but it's no big deal. My home is kind of confusing to find. I appreciate AL taking the time to call me, so I could help with directions. He also gave me my receipt as the cashier during checkout promised he would. Although 1 of several was the wrong supplies. They had no problem picking it back up within 10 minutes. The next day I went down and picked out the right supplies and added more for delivery. From my previous experience with delivery, I thought the process would be the same. But it was not close. I learned that it was a different delivery driver this time. I got a call about 12pm saying their coming up to deliver my stuff. So I rushed home and waited. An hour and a half passed and still nothing. So I called and they said they're still on their way and they they had other deliveries as well. I thought they might have got lost 3pm came around so I had to go pick up my kids. I went and picked them up and called again to see what the delay was. The driver told the store clerk that he did deliver my items. I informed her that I didn't get my order. The delivery driver told the clerk to tell me to wait outside my house so he can figure out where I lived. I did so, waited 5 min in the heat. Finally he drove up, I waived him down. He said my address in a 'abbreviated' way. I said yes. And I showed him my house number. He went on to saying that I didn't put my right address..... Really?... I could have laughed but by that time I have waisted half my day waiting on this guy. So I basically informed him it's the same thing and that the previous driver didn't have a problem calling me that he couldnt find my address. He said well in not him and he still tried to blame me for 1. him not having my paperwork 2. not getting my address correct and 3. dropping my stuff that I paid for at the wrong address. I called Rayleigh back. She was very understanding and directed me to the store manager. He to was also understandable. I hope my next experience is not as complicated as this. I eventually got my items, there was no apology from the gentleman that didn't get my address correct.

I really wish they were open past 3 on Saturdays and had hours on Sundays, which are pretty much quintessential home-repair days. Some things are a bit highly-priced, but they have a lot of things you can't find at Wally World or Ace. Their customer service is great, though, and I always know I can rely on them to help me out with recommendations on my project.