Appliance Repair by First Appliance Repair in San Jose, California

This company was great. We got back from vacation to find our clothes dryer didn't want to work anymore. With lots of laundry to do, we needed help same day. Ryan came on time and got right to work. He was prepared with everything he needed to do the job, and was very professional. He had the problem diagnosed in less than 15 min. Before he did anything else, he gave me a very fair quote and estimated time to completion. He was done quickly and function tested everything before he left. I was very happy with the work he did, and I will definitely be calling First Appliance Repair again when something stops working.

While preparing for a crab feed, I found out that our oven wasn't lighting. This is the day before needing to bake garlic bread for 100 people! Now in panic mode, I discovered Thumbtack. Entered my needs and had a response from First Appliance Repair within minutes. The repair was scheduled and the repairman was on site within two hours. Less than an hour later the oven was hot and ready for the bread! I don't have the the repairman's name, but he was terrific. His first obstacle was a rusted access panel screw that hadn't been removed in 12 years. A little bit of ingenuity and a stripped cross point screw now needed a flat blade screw driver, some hammering, and boom, screw removed. Thanks for saving the crab feed and whatever wifely repercussions may have occurred.

The actual business, First Appliance Repair, we extremely prompt and polite. The contractor they sent was useless. He apparently first stated that we need to just buy a new washer. Then he gave multiple increasing quotes for the cost of the parts. He wouldn't answer basic questions about the washer and apparently became combative when asked to move the washer back to it's original position. I will not be using this service again. Enjoy the 70.