Appliance Repair by The Home Depot in Kalispell, Montana

It's OK. Customer service is lacking. It is not that the employees don't care it is the lack of employees. If you need some wire cut, grab a chair from somewhere and take it to the wire spools, push the service button and be prepared for a wait. If you get your wire or other supplies be prepared to scan and bag your own items. If you go across the street you will be greeted by a friendly cashier to help you get scanned, bagged and on your way. Don't get me wrong, I am very capable of scanning and bagging but should I be forced to when I am paying full price for my items. There is a grocery store called Winco where you bag your own items but you save money on the products because they are not paying a bagger. I only shop here if I am forced to.

Definitely one of the more well-run Home Depots I have been into. They have a pretty good track record of keeping stock on the shelves, and the cashiers are always great here; I actually look forward to the checkout process! There's an older gal there that remembers me and she always wants an update on my latest project. Service like that makes a big box store feel small-town, which is what brings me back. The one weakness I have noticed is when I require assistance on the floor. It's a lot harder to get the help I require than I feel it should be. If the floor staff picked up their game a little it would easily make 5 stars!