Appliance Repair by East Jordan True Value in East Jordan, Michigan

After one female employee ignored us when we entered in fact gave us the stink eye we were approached by a male employee who was quick to help us. He was knowledgeable and polite and quickly left us alone. I was prepared to give them 2 or 3 stars, but one young male employee made it a 4 to 5 star experience. After only finding expensive 2 packs of the fuses we needed, this young man apologized and then offered to give us some spare fuses he had in his personal truck. We ensured him the 2-pack would suffice, but he insisted on getting some of the spare fuses out of his truck. This young man needs to be commended, promoted, and given a raise. We were there on vacation, he had no clue who we were or even what the fuses were for, but he jumped in anyway! Glad to see there are still people who raise their children to be ready to help anyone. That kid was raised right and his parents and employers should be proud of him.

I found the store tidy and well stocked. Staff was knowledgeable. Dale helped me with the purchase of a chainsaw. He took his time and gave great advice. Highly recommend.

Always greeted with smiles and eager to assist. Store well stocked with items we need.