Appliance Repair by AMS All Master Services LLC in Tampa, Florida

Have been planning to write a review for a long time but did not have time to do it. This company is the worst. Their technician/owner Maurice was unprofessional and rude. Did not know what was wrong with our fridge. Said he was a marine. Not sure how this was even relevant. The fridge wasn't not fixed and we ended hiring another company and paid out of our pocket. Then my husband looked up the company and his owner and found out that Maurice/the owner has been previously arrested and has a criminal record. He just simply googled it. Speechless. Will be calling our insurance company and filing the claim with BBB.

Poor quality of service, lack of professionalism, poor communication, and lack of technical competence as my refrigerator still doesn't work, and just a bad experience overall. This is my 1st bad review ever left on Google. Would not recommend AMS. Technician was onsite for 1 hour, result was "turn refrigerator off for 12 hours then turn it back on again." I completed this request and one Week later the refrigerator still didn't work correctly. I called back to reschedule and technician hung up on me after a 5 minute discussion. . One week later the technician showed up at property with no notification to customer and no appointment, so of course no one was home. Tech said he would call back to reschedule and never did. Would not recommend.

Maurice owner of AMS Master Services LLC. He stated he's a veteran but sure didn't act like one. He's very rude, unprofessional and didn't performs the jobs to standard. He came trying to fix my refrigerator three times and finally got it to work but whatever he did he broke my water dispenser. It was working just fine before he started the job. He blame it on us when we try to explain the situation to him. He referred by Choice Home Warranty company. Please be very CAREFUL when you want him to fix your home appliances. It's a nightmare with tgis guy.