Appliance Repair by Queen City Audio Video & Appliances in Monroe, North Carolina

Best customer experience I've had in a very long time. After comparison shopping at several larger stores I decided to check out Queen City. Derek was pleasant, knowledgeable and informative about the appliance I wanted. He gave me information and prices without pressure. They also offered the best price on my item. When I went back the next day to make the purchase, the process was seamless and thought I'm not a fan of service warranties, theirs was reasonable enough that I bought it. Delivery was smooth when Ryan and Anthony, both nice guys, arrived as promised on a rainy day. They removed my old appliance and installed the new one and made sure everything worked well before leaving. I appreciate this buying experience and will definitely shop there again.

We purchased a Samsung refrigerator 05/15/19 at the Monroe Store. Fred Ester helped us find just what we wanted and said it could be delivered the following day, amazing in itself. Delivery was made the following day by Eli and Desmond. These men were great! They worked perfectly together and had our refrigerator set up in no time. They were so efficient with manners like my Grandma had taught me. It was so refreshing to find such clean cut men with manners that worked so well together. They are great representatives and a working advertisement for Queen City .