Appliance Repair by Plumb Tech Services, LLC in Phillipsburg, New Jersey

if less than one was possible this company would receive a minus 50! They were hired via AHS - American Home Shield Warranty another place to avoid. Delays and problems combined with a demand for "cash in hand" or cashiers/ certified check for payment before work. The work was not professionally done. NO REQUIRED PERMIT WAS FILED WITH THE STATE and Plumb Tech blamed every other professional or others for what didn't work!. DO NOT USE THIS COMPANY.

DO NOT USE THIS COMPANY EVER! I would give this place 0 stars if I could. They were assigned to me through a Lowe's water heater warranty. Their technicians removed and returned the old PPROPANE water heater, got store credit, and then purchased and installed a NATURAL GAS water heater. After several calls they blamed Lowe's for giving them the wrong water heater to install and that their technicians are not responsible for checking that they receive and install the correct appliance. The office manager is rude, and the owner is worse, instead of apologizing and offering to make it right, they offered nothing but sorrynotsorry excuses. When the owner asked me what I wanted from them, I said I wanted him to admit his employees installed the wrong water heater he said he would not admit they did. When I explained that according to the water heater manufacturer that if the water heater was connected to the wrong fuel source it could potentially cause an explosion or fire his response was "oh well, that didn't happen though, so why are you wasting my time, don't you have anything better to do?" He also said "not having hot water is a very common problem and there are worse things in the world, people are dying." Here's hoping karma works that fast...