Appliance Repair by Rent-A-Center in Rapid City, South Dakota

Whoever the lady that answers the phone has an attitude problem. My couches didn't fit but they were nice enough to let me switch. I was told that they can deliver it the next day and that they didn't have any deliveries to do. The next day I waited for a couple hours and nobody came. I was scheduled for today but they call my sister, not me and said they will be late. I called them to tell them that I won't be able to stay longer because I have school. She was like why did you schedule the appointment if you had school. And I said I was told to 1pm not 1pm until 3pm. She said we can schedule again but at this rate I am already upset with them so I cancelled before I could ask for a refund she said okay no problem it's cancelled. Then hung up. So I had to call back to ask for a refund. She told me to wait a second and said she refunded me and I said thank you. She hung up again. Other then her. The rest of the staff is friendly.

Love this place! Prices and everyone there r great! Very respectful workers!

Jonathan is first class dealing with him and he makes everything right and she'll take his own time off and come out there and make sure the deals right and just had a pleasant experience with that man