Appliance Repair by Stine Home & Yard DeRidder in DeRidder, Louisiana

Stines DeRidder is a joke it's like going to a convenience store when you want to buy groceries

Have a lot of stuff, but what I didn't like is that I went for lawnmower oil. Ended up buying several different things. When I asked someone where the oil was the told me I had to go to a different building. So I had to pay then go to another place. Well I paid then went to Walmart.

I visited Stine last week to look into buying my husband a "green egg" grill for Father's Day. When I questioned upcoming sales on the item with the young man helping me, he made a radio call and another female brought over an ad advising me it would actually be on sale starting today May 21 with some accessories, plus no tax which made it a great deal. Does the store offer military discount? Yes, I was told but only up to 50. Awesome, extra savings! Can it be delivered? Yes, but it doesn't get "set up". That's ok, because I confirmed with both employees present delivery would mean they would bring it to my home and put it on the stand. So today rolls around May 21 and I go into the store. I am then told by another employee that the tax free sale is only for Fri, Sat,Sun this week. Ok, not what I was told, but I can come back. But it can be delivered right? Wrong again, not if I want the tax free option. So I make my way to the counter to ask a second person, thinking maybe the gentleman was mistaken. I explain the conversation to the cashier that I had last week, as well as, the conversation I just had with a third employee. She confirms the third employees information, and also informs me that the tax free sale can not be combined with a military discount. Not at any point today did either employee offer to bring up a manager, nor did they ask who I spoke with last week. When I commented to the cashier that they should train all employees to have the same information so people aren't made false promises or mislead, the cashier blankly told me they have a meeting scheduled or something to that affect. Extremely dissatisfied, disappointed, and unsure how so much information can be different between employees of the same store; but glad I hadn't told me husband about the gift yet.