Appliance Repair by The Home Depot in Goleta, California

The Goleta Home Depot is very similar to the many others I've been to. It reminds me of the small old style hardware stores that sold a little bit of everything, but this place is on a massive dose steroids. The place is huge. They sell most everything related to building and maintenance plus hardware, plumbing items, electrical, lumber, paint, and well, most everything. They have a good selection of plants and trees in the outdoor nursery section of the store plus all of the fertilizers and pest products. If you are a building professional or tradesman you may find the selection lacking. I have had hit or miss customer service and some of the associates are not knowable about the merchandise although the customer service is generally good.

This has to be on the bottom end of the store chain. We were looking for a tool we had purchased a few years ago. We could not find it in the store, so we went to the help desk. We brought up another tool so the gal would have an idea of what we were looking for. She gets on the computer and tells us, the row in the store to find it. I looked at her screen, it was the tool I gave to her for reference. She could not process in her mind what I was asking. So she called for some one to assist us in electrical. After 15 minutes, no one showed up. Time to go to Lowes, this person was the most inept worker I have ever run across at a Home Depot. Her skill set was an embarrassment. We knew it was not in the store, we came to her to look it up to see if was still available. She is lucky breathing is an involuntary action.

I went to Home Depot not sure if I was going to find what I was looking for. I was impressed by how many the employees were so friendly an helpful, like Andrew and Sean and many others. And no they didn't have what I was looking for.