Appliance Repair by Dade Maytag Home Appliance Center in Miami, Florida

I am a true loyal Maytag owner of many appliances. I called this number to schedule a repair since Maytag approved this vendor and i had the worst customer service. I waited a whole week to have my machine service but when i asked why was i the last customer to see if i place the call on Monday he started to fight with me on the phone. He says its a service business and that i need to obey his schedule. Now funny he said this because i am the one hiring a company to fix a problem where he provides the service and i pay. The customer is always right. Going back to the awesome service call, he hang up the phone on me. That's what i call customer service, hanging up the phone on a client. Awesome customer service, as matter of fact i called Maytag to report them. They should not continue to route clients to this vendor. Horrible customer service.

Called Dade Maytag due to recommendation from Whirlpool for a repair on my refrigerator. Bruce came out twice as promised and replaced the needed parts at a reasonable cost. He contacted Whirlpool when I still had issues and unfortunately it was deemed not repairable. Bruce also worked with me to fill-out paperwork to get reimbursed from my credit card's extended warranty. I can not say enough good things about Bruce. He is honest, diligent and extremely knowledgeable. I would call him again without hesitation for another appliance problem. Do yourself a favor and call Bruce the next time you need an appliance repair. I will add that this my first review for any company.

I don't write a lot of reviews but I want to alert other residents. This is an honest, and reasonable company. I think people are inclined to write negative reviews when they don't understand or feel strongly negative. I have used this service both recently and over the years. I can only say that I have been treated with honesty, and efficiency.